IT SUPPORT & MANAGED SERVICES

IT Services for Suffolk County Businesses

From everyday computer issues to managed services and complex business-system projects, UnITe provides support tailored to your organization.

Patch, the fictional website assistant, with a headset and a computer
“IT is serious business.”Fortunately, explaining it doesn't have to be.

DAY-TO-DAY IT

Help for the systems you depend on.

Support is available remotely or on-site by appointment throughout Suffolk County.

Patch at work

Patch says: “Four ways I can explain it. One real person doing the work.”

Computer & Server Support

Windows PCs, software, configuration, maintenance, troubleshooting, and server assistance.

Networks & Infrastructure

Connectivity, network troubleshooting, server configuration, and ongoing infrastructure support.

Microsoft 365

Outlook and email issues, licensing, accounts, user administration and productivity applications.

Security, Backups & Monitoring

Endpoint protection, cloud backup, monitoring and ongoing managed service options.

BEYOND THE HELP DESK

When the work gets more complicated, we connect the pieces.

Patch confidently explains projects

Patch: “I connect the dots. Jeff connects the actual systems.”

01

Business Systems & SQL

SQL Server, Microsoft Access, application support and data workflows.

02

Reporting & Automation

Dashboards, data integration, ETL and repeatable business processes.

03

Acquisition IT Integration

Systems consolidation, migrations and coordinated technology transitions.

04

Technology Vendor Relationships

Product selection, software licenses, renewals and vendor coordination.

UNITE SUPPORT OPTIONS

Three approaches. One experienced IT consultant.

Patch with a checklist

Patch: “Basic, Enhanced or Premiere. Three options. Zero mystery. Jeff will help you choose the right fit.”

BASIC

UnITe Basic Plan

For the Tech Savvy

For businesses that manage most IT needs themselves. Optional antivirus protection and cloud backup can be quoted, with standard hourly assistance available when needed.

Ask about Basic →
ENHANCED

UnITe Enhanced Plan

For Most Businesses

Managed IT services tailored to a small business. Options may include antivirus protection, cloud backup, remote support and monitoring. Annual terms are quoted individually and paid upfront.

Ask about Enhanced →
PREMIERE

UnITe Premiere Plan

Peace of Mind

More comprehensive managed IT coverage for businesses wanting additional support. Options may include security, backup, remote access, monitoring and agreed support services. Annual terms are quoted individually and paid upfront.

Ask about Premiere →

All services and inclusions are subject to a written, individually tailored quote. Annual agreements require customer-approved renewal. Standard support is by appointment; initial contact within two business days. No emergency or priority service is offered.

NEED A STARTING POINT?

Tell us what you're trying to solve.

We'll discuss your environment and identify appropriate next steps.

Contact UnITe →Patch with checklist